🚚 Shipping Policy

📦 Order Processing

We aim to dispatch all orders within 2–3 working days. Each item is carefully packed from our Wiltshire smallholding, ensuring it arrives safely and beautifully presented.

🌍 Shipping Destinations

We currently ship within the UK and to selected international destinations including most of Europe, USA, Canada, Australia & New Zealand. If your country isn’t listed at checkout, please contact us—we’ll do our best to help.

💳 Payment & Dispatch

Orders are only charged once shipped. You’ll receive a confirmation email with tracking details (where available) as soon as your parcel is on its way.

⏱️ Delivery Times

• UK Standard Delivery: 3–5 working days
• International Delivery: 7–14 working days (may vary by location)

Please note: delivery times may be affected by customs, local holidays, or courier delays beyond our control.

🌿 Sustainable Packaging

We use eco-friendly packaging wherever possible, in keeping with our commitment to natural living and ethical trade.

📬 Missing or Delayed Orders

If your order hasn’t arrived within the expected timeframe, please contact us at [your email] and we’ll investigate promptly.